Pelle Kids Arabic Sandals

• Delivery Area: Throughout Qatar.
• Delivery Time: 1–2 business days after order confirmation.
• Delivery Fee: Free across Qatar.
• Order Confirmation: Our team may contact you to confirm your order and delivery details.
• Delivery Address: Please provide accurate address details and a reachable phone number to avoid delays.

For any delivery inquiries, please contact us via WhatsApp.

• Return & Exchange Period: Within 3 days of receiving your order.
• Condition: Items must be unused, unworn, and in their original condition and packaging, including the shoe box and accessories.
• Exclusions: Used, damaged, stained, altered, or incomplete items may not be accepted.
• Exchanges: Size exchanges or eligible alternatives are available within 3 days, subject to availability.
• Process: Contact Pelle Customer Support with your order details. Our team will guide you through the process.
• Inspection: All returns and exchanges are subject to inspection and approval by Pelle.

Pelle reserves the right to decline any return or exchange that does not meet these conditions.

At Pelle, we offer simple and secure payment options:

• Cash on Delivery: Pay in cash when your order arrives.
• Online Payment After Delivery: Pay securely after receiving your order via Visa, Mastercard, Apple Pay, or Fawry.
• Payment Instructions: Sent to you via WhatsApp after delivery through a secure payment link or Fawry.

For your security, please use only the official payment instructions provided by Pelle.